Returns & Exchanges
Return & Exchange Policy
· Return & Exchange must be within 30 days starting from the day you received your order. Pls contact us to get a return authorization (return address)
· Damaged, misrepresented items are subject to return. Returning items in the same condition as it was sent to you.
· There are no charges for return: the buyer will be responsible for the return shipping charges.
· Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and issue you the refund. Please note that your banking institution may require additional days to process refund.
Modify or Cancel an Order
· For paid orders: If you find that you’ve made a mistake or you want to make some changes for the order you have already paid, please contact us via email@example.com.
· For shipped orders: Usually the processing time of an order is about 2-3 days, during this time we can modify or cancel your order but after we send the package away, we cannot modify or cancel it for you.
· If you find that the size or color you get is not the same as shown on the website, don’t panic and worry. In order to save time and energy, please put them on first and see how it turns out. If they don't fit you well, you could return them definitely.
For any questions, pls just feel free to contact us via firstname.lastname@example.org